To help answer any queries or questions you may have about our brand,
products or services and features we offer, we have compiled a comprehensive list of those
most frequently asked questions. We hope you will find the answer you require.If not, please CONTACT US

Select Question

    • Karmakamet’s Background
      Founded in 2001, Karmakamet; a small shop in Jatujak, was warmly welcome by both Thai and foreign customers. Inspired by the founder’s background (Mr. Natthorn Rakchana), a year later, Karmakamet had started its line of aromatic products that used to be his family business. Karmakamet’s working philosophy is “Do what we love and give it our best!”. Currently, Karmakamet group consists of “Karmakamet” aromatic shop, “Everyday Karmakamet” lifestyle shop, and Karmakamet Diner. For over 15 years of devotion, our love and passion are growing strong and we shall carry on the legacy to the fullest.
    • What does Karmakamet mean?
      The word “Karmakamet” came from the believe and interest of our founder in Asian cultures and religions. Karmakamet is the compound words from 2 Sanskrit words - Karma (deed) and Kamet (the mountain peak of the Himalayas in Uttarakhand state); which is the joint between the borders of India and China. Karmakamet; therefore, means “Deeds of the Kamet” that represents roots, cultures, philosophies, and believes of people in Indochina. These heritages are the elements of Karmakamet brand. Knowledges and skills that are inherited from one generation to another, good old memories, affections, inspirations, and traditions are redefined in contemporary perspective as Karmakamet’s spirit that are distinctively reflected in our store designs, packages, products, and styles. So to say, Karmakamet is inspired by Asian culture that is the culture with the greatest diversity and long history. It is the bridge between the old and the new worlds that will lead you to the secret world of your own...
    • Are the scents applied in Karmakamet products 100% natural?
      Karmakamet aims to provide all types of scents from all over the world and become the scent museum. With this in mind, we wish to provide wide range of aromatic products for various purposes. Our products can be classified into 2 groups as follows: <br><br> 1. Aromatherapy Products: Products in this group contain therapeutic properties for therapy. These products are made from 100% natural essential oils e.g. Pure Essential Oil, Massage Oil, Herbal Inhaler, Nasal Remedy, Pillow Mist, Gel Scrub, Salt Scrub, etc.<br><br> 2. Aromatic Products: Products in thus group aim to provide pleasant scents to create desirable environment. They are non-therapeutic products and made from synthetic fragrances that are affordable and long lasting.<br><br> At Karmakamet, there are over 200 scents for you to choose from. All our products are made from fine ingredients with high production standard.
    • Is aromatherapy effective?
      Aromatherapy Treatment has a long history of over a thousand year as an alternative practice for well-being. However, it cannot replace medical treatment. In the world of scents, there are various kinds of perfume and fragrances - natural and synthetic. Basically, products for therapeutic purpose are all 100% natural and some of the products for non-therapeutic purpose are made from synthetic scents. Aromatherapy is an especially effective treatment for stress-related problems and a variety of chronic conditions. It can be used on any age but the training is required to ensure the aromatherapist blends oils safely as they are chemical substances which can be harmful if misused. It is advisable for patients with high or low blood pressure, epilepsy, and pregnant woman to consult doctor before using any aromatherapy products.
    • Why the scent of my favorite product is not as strong as it used to be?
      Perceptual adaptation is a phenomenon that occurs for all of the senses, including smell and touch. An individual can adapt to a certain smell with time. Within a few seconds after smell the scent, people will get used to it and the scent will be 50% less noticeable compared to the first time they smelled it. Therefore, the more we’ve exposed to the certain scent, the less we can recognize it. This symptom is called “Olfactory fatigue” or or "Nose Blindness". It is the temporary, normal inability to distinguish a particular odor after a prolonged exposure to the certain airborne compound. In order to be able to stimulate your sense for the favorite scent you have used for quite sometime, you should:<br><br> 1. Instead of using your favorite scent, try sometime else as a replacement e.g. try using Orange Blossom instead of your favorite Javanese Vanilla.<br> 2. Increase the intensity of the scent.<br> 3. Take a break from that scent for quite a certain period of time.<br> 4. Use the heat diffusion products instead of the air diffusion, as the intensity of the scent is higher. For example, use aromatic oil burner instead of perfume sachet.
    • How to order Karmakamet’s products?
      To order or inquire for product or shipping information, please email to <a href="mailto:contact@karmakamet.co.th">contact@karmakamet.co.th</a> or go to www.karmakametonline.com
      There are 6 branches of Karmakamet Aromatic Store as follow: <br><br> <a href="http://shop.karmakamet.co.th/th/store/1/">1. CENTRAL WORLD (KARMAKAMET)</a> <br>1st floor, Groove Zone CentralWorld, Ratchadamri Road, Bangkok, Thailand. <br>Open Daily 10.00 - 22.00 hrs. TEL. +66 90 090 8023 <br><br> <a href="http://shop.karmakamet.co.th/th/store/4/">2. JATUJAK WEEKEND MARKET (KARMAKAMET)</a> <br>MRT Kamphaengphet Exit 2, Jatujak Weekend Market Section 2, Bangkok, Thailand. <br>Open Sat - Sun 10.00 - 19.00 hrs. TEL. +66 2272 5281 <br><br> <a href="http://shop.karmakamet.co.th/th/store/5/">3. MEGA BANGNA (KARKAMAKET)</a> <br>L1st floor., Room 1157, Fashion Zone, Maga Bangna, Bangkok, Thailand. <br>Open Daily 10.00 - 22.00 hrs. TEL. +66 2105 1636 <br><br> <a href="http://shop.karmakamet.co.th/th/store/3/">4. KARMAKAMET WORLD (KARMAKAMET)</a> <br>(Alley Between Emporium & Benchasiri Park) 30/1 Soi Metheenivet, Klongton, Klongtoey, Bangkok, Thailand. <br>KARMAKAMET AROMATIC Open Daily 10.00 - 22.00 hrs. TEL. +66 2262 0701 <br>KARMAKAMET DINER (RESTAURANT) Open Daily 10.00 - 23.30 hrs. TEL. +66 2262 0700 <br><br> <a href="http://shop.karmakamet.co.th/th/store/16/">5. SILOM (KARMAKAMET)</a> <br>BTS Saladaeng Exit 3, G floor, Yada Building, Silom Road, Bangkok, Thailand. <br>Open Daily 10.00 - 22.00 hrs. TEL. +66 2237 1148 <br><br> <a href="http://shop.karmakamet.co.th/th/store/19/">6. LHONG 1919 (KARMAKAMET)</a> <br>248 Chiang Mai Alley, Khlong San, Khlong San, Bangkok, Thailand. <br>Open Daily 08.00 - 20.00 hrs. TEL. +66 2 116 3990 ( Lhong 1919 )
    • What are the security policies for the newsletter subscription?
      Your e-mail address and other information shall be used for subscription purpose only. Our newsletter features news and updates from Karmakamet and Everyday Karmakamet and special promotions only. All information provided will be kept confidential. We will not disclose your personal information to any third parties without your consent, unless we are required or authorized to do so by law or other regulations.


Please Select Question



Karmakamet Everyday
Karmakamet classitique
Karmakamet Diner
Karmakamet Aromatic


Your Message have been sent to our team.



Invalid reCAPTCHA. Please try again.



You are now subscribed to the Karmakamet newsletter.



* Required Field
  I agree that the information provided can be held and used in accordance with the Privacy Policy which I have read, understood and agreed to.


       The privacy policy of this website (karmakamet.co.th) is to ensure that the company respects your privacy. By entering this website, you are automatically agreed to the privacy policy of this website. Please read the following details thoroughly.
       The privacy policy as shown below is for this website only. If you enter other websites via the links form this site, please check its privacy policy before using as each website has its own policies.

1. Collection of Information

       1.1 Instant Information: Once entering the website, the server shall automatically register information from your domain (or service provider) except email address.
       1.2 Acquired information: Information that is acquired with your consent such as an electronic communication between you and the company.

2. Disclosure

       The company may submit your information upon the legal request by authorities or any other requests in accordance to the law and regulations or inspections as follows
       (1) Upon the request of government agencies, identities or law enforcers.
       (2) Upon any attempts to oppose or prevent fraud, deception, or any illegal attempts.
       (3) Upon an investigation on the fraud, deception, or any illegal attempts.
Remark: Your information shall be protected and not be used by other parties for any commercial purposes.

3. Information Security

       The company pays high attention to the security of your personal information and determines to provide safe environment for your assessment. SSL (Secure Sockets Layer) is used to protect your privacy on SSL browsers e.g. Microsoft Internet Explorer, Mozilla Firefox, and Safari. You can be ensured that your personal information shall not be revealed to any unauthorized agents and shall be confidential. For the case that our security system is violated, we may inform you upon our consideration and if there is any need for legal notification, we shall email it to you. By using the website's service, you are agreed to be notified via email.

4. Amendment of Personal Information

       For the case that you would like to amend your personal information, please contact us via email at contact@karmakamet.co.th or call +66 2-391-7391.

5. Enquiry

       If you have any questions or comments concerning the privacy policy, please contact us at (Contact Us).
The company reserves the right to amend or edit the privacy policy and shall notify the amendments in this website.


       Haakon Groups Co., Ltd.; proprietor, publisher, service provider, and webmaster of www.karmakamet.co.th is pleased to welcome you to our website and application services under To use the service, you are obliged to accept the service agreement and the privacy policy as stated in the terms and conditions. The company reserves the right to amend or edit the privacy policy without prior notice.
       By entering the company's website or access to the use of our applications via any devices e.g. computer, mobile phone, etc., you are agreed and subject to full compliance with the terms and conditions of service.
       By accessing or using this website (hereinafter shall be called "the use of service"), you shall comply to the terms and conditions of service (henceforth refer to as "terms and conditions"). To use the service, you are obliged to accept the service agreement and the privacy policy as stated in the terms and conditions. The company reserves the right to amend or edit the privacy policy without prior notice.

1. The Use of Service

       You shall not use the website for any offensive or abusive purposes e.g. posting any illegal, distasteful, offending, dirty, humiliating, discriminating, discourteous, blasphemous and/or threatening massages, contents, and photos. For the case that your post has offended any parties, you shall be responsible for any damages, fines, obligations and compensations occurred to the company and/or the third party, both directly and indirectly.
        You are agreed to compensate for any losses, damages, compensation fees and legal expenses that occurred from any of your wrongful acts e.g. infringement, violation, faux pas, breach of duty etc. concerning the terms and conditions to the company (partially or entirely), the company's employees, the company's representatives, contractors, suppliers, and/or licensors (including the companys affiliates)dd.

2. Intellectual Properties

       Karmakamet name and its logo are the trademarks of Helmet Celt Co., Ltd. Contents in this website including texts, messages, news, graphic, logo, design, layout, download items, prices, products and services (collectively, the "contents") belong to or registered by Helmet Celt Co., Ltd.
       Any intellectual properties appear on the compan's products and services (both registered and unregistered) are protected by Thai Intellectual Property Law and are under the company's proprietary right, copyright, right, and ownership and are not allowed to copy, duplicate, modify, publicize, counterfeit, sell, rent and/or any commercial or beneficial action without the company's consent in black and white. Helmet Celt Co., Ltd. reserves the right to take legal actions upon the violators without prior notice.

3. Information and Descriptions of Products and Services

       Information and contents (including the contents from the third parties) in this website are provided or acquired and updated by the company with the utmost attempt to provide accuracy and up-to- date information. However, the company cannot certify that all the information and contents shall be absolutely accurate as these contents are acquired and gathered from various sources. The company; therefore, is not obliged to be responsible for any contents in this website.
       The company reserves the right to amend and update any misspellings, mistakes and imperfections of information without prior notice.

4. Links to Other Websites

       The company shall not be responsible for the services of other websites that their links are contained in this website, even though those websites are the company's cooperators, affiliates, or alliances, and shall not be liable to any losses or damages occurred from the third parties' services and other service providers e.g. computer virus or malware. Each service provider has its own terms and conditions of service, please read it thoroughly before entering or using the other websites.

5. Personal Information and Submission of Information 

       Once entering the website and/or use the website's services, you are automatically allowed the company to access to your personal information and other information you provide for the company with your consent from various occasions e.g. questionnaire, quizzes, games, surveys, browsing history, cookies, emails, e-news, complaints, notifications, etc. The company and its affiliates and alliances shall use this information in accordance to the terms and conditions stated in this website.
       The company respects your privacy and shall not verify, amend, or reveal your personal information unless ordered to provide the information per legal orders or by the authorities and reserves the right to provide your information upon the lawful requests without prior notice. To amend your personal information, please email to the company.
       You are obliged to be responsible for your personal account, password, and activities occurred from your account in any cases.
       The company always treats your personal information with great care and protection but cannot guarantee that your information shall be absolutely secured. The company does not claim that our security system is highly secure and all information shall be protected. For the case that your personal information is hacked or losses by force majeur, technically errors, or any incidents, the company is not obliged to be responsible for any losses and damages occurred.

6. Membership

       The company occasionally hold the special promotions that offer awards, prizes, gifts, benefits, etc. and reserves the right to forbid, cancel, or terminate any participants with faux attempts e.g. redundant registrations/memberships/email accounts from a single person, false information, and deception. The company shall terminate the deceived participants and might take legal actions upon the losses and damages occurred from these attempts.
       As the user, you confirm that you are sui juris and are not forbidden from taking any legal actions and/or agreements by Thai law and shall provide sufficing evidences upon request. For the case that the information you provided are false and/or insufficient, the company reserves the right to restrain or terminate your membership and/or account and reject your application in the future. You must keep your account information confidential and be responsible for any actions under your account ID.

7. Disclaimers

       The company is not liable to any losses or damages (including the losses of personal information) occurred from the infringement of the terms and conditions and force majeur and makes no representations, warranties or guarantees that this Site will be free from corruption, attack, viruses, interference, hacking, or other security intrusion. By entering this website, you are agreed not to claim for any losses or damages occurred from your personal use of the site and shall keep indemnified the company against all losses, costs, claims, demands or expenses (whether direct or indirect) arising from your actions or usage of the site and shall solely be responsible for all the compensations occurred.

8. Prohibition

       The company reserves the right to prohibit the access to this website in any cases and the right to update or make an adjustment to this website for an indefinite period of time. 

9. Privacy Policy

       The privacy policy is defined to describe the use of your personal information. For details,please go to the"Privacy Policy" page. By entering this website, you are automatically agreed to the privacy policy of this website.

10. Contact

       For the case that you have any further inquiries concerning the service, please email to contact@karmakamet.co.th or call +66 2-391-7391.